One team for every step of your treatment in India
From your first medical report to your flight home, NajmCare plans, books and stays with you, so you can focus on getting better.
Your journey with NajmCare
Here is what happens from the day you contact us until you are back home.
- 1
Share your reports
Send your diagnosis, scans and history by WhatsApp or email. We keep them private.
- 2
Receive opinions and estimates
Specialists at partner hospitals review your case. You get a treatment plan and a written cost estimate.
- 3
Confirm and get your visa letter
Once you choose a hospital and doctor, we arrange the invitation letter for your medical visa.
- 4
Arrive and get admitted
We meet you at the airport, take you to your stay or the hospital, and handle admission.
- 5
Treatment and recovery
A NajmCare coordinator stays in touch with you, your family and the hospital team daily.
- 6
Fly home with a follow-up plan
You leave with your records, prescriptions and booked follow-up consultations.
Our patient services
Free case review
We study your reports and explain your options in plain language, with no obligation.
Second opinions
Get views from senior specialists at leading private hospitals before you decide.
Hospital and doctor matching
We match your condition with the right hospital, department and consultant.
Transparent cost estimates
A written estimate covering treatment, stay and expected extras, shared before you travel.
Medical visa support
Hospital invitation letters and guidance on medical visa documents for you and your attendant.
Travel planning
Help with flight timing and travel arrangements that suit your treatment dates.
Airport pickup and drop
A NajmCare representative greets you on arrival and takes you straight to your destination.
Admission and appointments
We handle registration, doctor appointments, tests and scheduling so you do not queue.
Interpreters
Language support in the hospital, so you understand every explanation and consent form.
Comfortable stay
Hotels and serviced apartments near the hospital for patients and family attendants.
Food and daily needs
Help with meals that match your diet, including halal options, plus SIM card and currency exchange.
Round-the-clock helpline
One coordinator you can reach any time during your stay, day or night.
Billing support
We review hospital bills with you and help with payments and insurance paperwork.
Recovery and sightseeing
Once your doctor clears you, we can plan gentle outings and rest stays.
Medical records
Discharge summary, reports and scans collected and handed to you in an organised file.
Medicines
Prescriptions explained clearly, with help buying the medicines you need for the trip home.
Online follow-ups
We book video consultations with your Indian doctor to review your recovery.
Coordination with your local doctor
We share reports so your doctor at home can continue your care.
Support in your language
Many of our patients come from Arabic, Russian, French, Kurdish, Swahili and English-speaking communities. Tell us your language and we will match you with a coordinator who speaks it.
How we work with you
- Private hospitals onlyWe guide international patients to established private hospitals with international patient desks.
- No surprises on costYou see an estimate in writing first, and we explain what could change it.
- Your family is includedAttendants get support with visas, stay and meals too.
- We stay until you are homeFollow-up does not end when you leave the hospital.
Tell us about your condition
Send your reports and we will reply with hospital options and an estimate.